Our Care co-ordinators, house managers and team leaders are chosen not only for their relevant background experience, but also for their ability to listen and respond effectively to complex and challenging situations.

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They are here to fully understand that you are making some of the most important decisions of your life, either for yourself or for the care of a family member or beloved friend .

 

We want to help you live your best life and we will come up with a plan together.

 

The details matter ! 

As a highly experienced and compassionate Registered Care Manager, I specialize in overseeing the delivery of high-quality care within supported living environments.

 

With a strong background in managing teams, I ensure that residents receive person-centered care that promotes independence, dignity, and choice.

 

My leadership experience includes managing staff recruitment, training, and performance, as well as ensuring compliance with regulatory standards set by the Care Quality Commission (CQC).

 

I am committed to creating a positive and supportive environment where individuals with diverse needs feel safe, valued, and empowered.

 

My expertise in care planning, risk assessments, and safeguarding enables me to provide tailored support to residents while fostering a culture of continuous improvement.

 

I am passionate about making a difference in the lives of those who need assistance and work collaboratively with families, healthcare professionals, and support networks to enhance service provision and outcomes for all involved.

Abbotts Lilly provides enthusiastic fully trained team of support staff who have the right expertise, attitude, and love for the role to deliver the expected level of work necessary to uphold our high standards of care. All new staff go through comprehensive interviews and must provide satisfactory references and enhanced Disclosure Barring Service (DBS).

 

We try to encourage recruitment of staff who are minimally qualified at NVQ level 2 in Health & Social Care.  If staff enter at a lower level than this as a result of having the right attributes to be a good carer, then  we would always encourage them to pursue self development in achieving the NVQ level 2.

 

 In addition to this we provide all mandatory training to our team with expert consultant trainers on a regular basis, providing top up training's where necessary. our training and development of staff is ongoing and essential to our ethos and objectives.

Nadia Hussain is a highly accomplished Managing Director with a successful career in the social care profession. As the Director of two well-established care providers in Redbridge, she oversees the operations of 4 care homes in London.

 

Nadia has built a strong reputation for delivering innovative services that promote positive outcomes for her clients, ensuring their well-being and quality of life are always prioritized.

 

With a deep understanding of the social care sector, she is committed to fostering a culture of excellence, compassion, and continuous improvement within her organization.

 

Nadia’s leadership is marked by her ability to drive change, implement effective care strategies, and build strong relationships with residents, families, and staff.

 

Her dedication to providing exceptional care has earned Abbotts Lilly Ltd recognition as a trusted and respected name in the industry.